Delivery Policy

We ship your order, deliver on quality

All of our products are one of a kind - and this customising process takes longer than just packing a product pulled straight from the shelf. We also review your order multiple times, even contact you if we spot a design issue, to ensure we're happy and you're happy with the product you receive. This sometimes takes a little longer than the estimated production and delivery time-frames below.

 

Delivery Offer

  • FREE Delivery on orders over $79* Receive free Standard delivery when you spend over $79 (after discounts). Additional fee for bulky orders still applies.

 

Standard Delivery

Cost: $9.99 or FREE on orders over $79.*
Additional fees apply for Bulky orders.
Select products take longer to produce and ship.

Calculated from the day you place your order, these time-frames include the time it takes to print, ship and deliver your order.


Please note: The delivery time-frames listed are estimates only, not guarantees and do not include delays from our couriers. 

We unfortunately cannot expedite orders, due to steadfast manufacturing processes. If you need your order sooner, we recommend Fast Track delivery.

Orders placed after 8pm AEST, over a weekend or on a public holiday are calculated from the next business day.

 

Fast Track Delivery

Cost: $19.99
Additional fees apply for Bulky orders.
Select products take longer to produce and ship.
Please note - Some products are not available for Fast Track delivery, including select clothing, bags and promotional products (pens, drink-ware, technology etc).

 

Calculated from the day you place your order, these time-frames include the time it takes to print, ship and deliver your order.

 

Please note: The delivery time-frames listed are estimates only, not guarantees and do not include delays from our couriers. A delivery time-frame, specific to your delivery address and products in cart, will also be displayed prior to checkout.

Orders placed after 8pm AEST, over a weekend or on a public holiday are calculated from the next business day.

 

Bulky Product Delivery

Some of our products are more difficult and expensive for our couriers to ship to you. As a result, larger products and large quantities may incur an additional delivery fee of $14.99.

This bulky fee is charged in addition to our Fast Track delivery fee, and Standard delivery fee if your order is under $79.
If your order qualifies for Free Standard delivery, you will only be charged the $14.99 bulky fee.
Don’t worry, it won’t be charged more than once if your order contains multiple large items.

We’ll always show you the delivery costs associated with your order and you can see a breakdown of products this applies to below on your quotation.

 

Bulky products:

  • Blankets
  • Cushions (with inserts)
  • Flags
  • Indoor A-Frames
  • Magnetic Car Signs
  • Outdoor A-Frames
  • Pop-Up Displays
  • Pull Up Banners
  • Shipping Boxes

 

Bulky quantities of select products:

 

 

Bulky sizes of products:

 

 

 

Select Product Exclusions

Some products take a little longer to produce and ship. Most, but not all, of these are listed here:

 

 

If your order includes products with different delivery speeds, it can be split into separate deliveries. This avoids delaying products that you can receive sooner.

Split orders

Before we proceed with your products going to print, we'll show you an expected delivery time for each of your products – and we’ll let you know if some items need to be delivered in separate packages. This avoids delaying products that you can receive sooner.

You'll usually have a choice of delivery speeds, depending on which products are in purchasing. For example, if some of your items are available for Fast Track delivery, you’ll be able to choose this option. You only need to select and pay for one speed.

Before you make payment, we’ll show you how your order will be split and the estimated date that each product will be delivered to your address. This means you’ll know before purchase which products may arrive later than your chosen delivery speed.

 

* Please note that where you are redirected to another stores website, that you must abide by their delivery/shipping terms and conditions.